Row over food aboard AI

New Delhi: The IGI airport witnessed high drama on Sunday afternoon when over 50 passengers of an Air India (AI) flight that had landed from Kuala Lumpur refused to leave the aircraft for almost an hour. The reason - these vegetarian passengers had been offered only non-vegetarian meals on the four-and-a-half-hour long flight.
While good inflight service is supposed to make up for jet leg on international flights, these passengers went hungry for no fault of theirs. AI blamed the travel agency which did their ticketing for not marking their food preference at time of booking.
The trouble at IGI began when the flight landed at 1.54 pm. "For a long time, about 55 passengers refused to leave the plane. After great persuasion, they went to the aerobridge as the plane had to be prepared for another journey. They finally reached immigration counters about two hours after landing and filed a complaint with the airline. They were demanding that either their fare amount be repaid or they be compensated," said airport sources.
29/05/06 Saurabh Sinha/Times of India

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