Exposure' junkets for AAI staff

On July 3, several of Airports Authority of India’s middle-level officers visited Singapore’s Changi Airport on an all-expenses paid exposure trip to Singapore and Kuala Lumpur airports.
The Delhi International Airport Limited (DIAL) -- the private consortium running Delhi Airport since May -- is on a mission: familiarise AAI staff with modern corporate culture of airports abroad.
“It is about improving the working conditions and introducing these employees to the corporate culture. Mid-level officers run the show at the airport and have the maximum interface with passengers,” said an official.
The trip on July 3 and 4 to Singapore and Kuala Lumpur was a part of this exercise. The officers were taken around the two airports and made to undergo the entire experience -- baggage handling, restaurant, budget taxi service, etc. At Changi, these officers attended lecture/demonstration by the airport's management, commercial and engineering divisions.
19/07/06 Archis Mohan/Hindustan Times

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