AI outsources JFK ground handling to Swissport

Mumbai: National flag carrier Air-India (AI) has outsourced its passenger handling operations at the J F Kennedy airport to Zurich-based ground handling major Swissport International.
The outsourcing contract would result in savings of $7,50,000 per year for Air-India. The passenger handling operations was earlier carried out by 26-member staff and three supervisors.
The airline was amongst the few operators that was handling the flights at JFK airport for the last several years though services to new destinations like Chicago, Los Angles and Newark, where it operates daily services, were outsourced.
According to sources, an agreement was reached with the union for severence pay along with certain benefits for a specified period in lieu of the union agreeing to outsource the activity.
21/08/06 P R Sanjai/Business Standard

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