Westford, Ma, US: Aspect Software, Inc., the world's largest company solely focused on the contact center, announced today that Frost & Sullivan, a global growth consulting company, has presented it with the 2006 North American Contact Center Suites Customer Value Enhancement Award. This annual recognition was given to Aspect Software for its ability to reduce complexity for customers while providing them with greater accountability through the extensive features and capabilities of its Unified IP Contact Center product line offerings.
With this award, Frost and Sullivan is acknowledging the company's ability to provide a complete contact center solution that allows companies to easily manage their customer service, collections and sales and telemarketing processes to meet key business objectives.
And customers that are using the Aspect Software Unified IP products, like CSC, Air Deccan and Hamilton Contact Center Services, are reaping the benefits.
09/11/06 Market Wire (press release), US
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Friday, November 10, 2006
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Aspect Software Earns Top Honors
Friday, November 10, 2006
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