IA fined for not allowing persons with valid tickets to travel

New Delhi: The Delhi State Consumer Commission has imposed a fine of Rs 50,000 on Indian Airlines for not allowing five passengers, who had valid tickets, to travel in one of its flights.
Terming the incident as an example of "Unfair trade practice and deficiency in service", the Commission headed by Justice J D Kapoor asked the airliner to pay the amount in a month to one Delhi-based Bhartiya Sanskriti Sansthan (BSS) which, on April 21, 1997, had booked 56 seats to take delegates, including several Parliamentarians, to a conference at Port Blair.
The public sector airliner, which is now called Indian, forced two of the dignitaries, who had valid tickets, to get down from the aircraft and did not allow three others to enter the aircraft at the Kolkata airport.
As a result, the five persons were stranded at the airport and could not attend the conference from April 21 to 24 in 1997.
13/11/06 PTI/The Hindu

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