Air Deccan fined for delayed flight

New Delhi: According to a report in PTI, Air Deccan has been asked by the State Consumer Commission to pay Rs 75,000 as compensation to members of two families who were left stranded at the airport here owing to flight delays due to technical problem.
The Delhi State Consumer Disputes Redressal Commission headed by Justice J D Kapoor and Memeber Rumnitta Mittal rejected the airlines' plea that the delay in flights were caused due to technical problems which were not in its control.
"If the contention of Air Deccan is accepted, then every service provider will take one excuse or the other and stereotype excuse of technical snag or any other such excuse. Such an insensitive or casual or indifferent attitude shall always leave the consumer high and dry and suffer immensely," Justice Kapoor was quoted by PTI as saying.
Upholding the consumer forum's verdicts, the Commission awarded travellers Gurpreet Singh and Rakesg Kwatra and their family members a consolidated compensation of Rs 75,000.
28/12/06 CNN-IBN

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