Air Deccan pays damages for flight delay

Private air carrier Air Deccan has been asked to pay Rs 75,000 to a passenger whose flight was delayed due to a technical snag.
The order of the State Consumer Disputes Redressal Commission comes on the heels of an order by the same court, asking all airlines to pay compensation to passengers for delays due to technical snags.
The penalty on Air Deccan came on a complaint by Rakesh Kawtra, who had to wait at the Delhi Airport for seven hours because his flight was delayed.
Kawtra complained to the court that the airline did not make any effort to make him and other passengers feel comfortable as they waited for the flight.
26/12/06 Abhishek Bhalla/Hindustan Times

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