Tuesday, January 16, 2007

Baggage blues hit air travellers

New Delhi: Passengers of some Air India Express flights (the Maharaja’s budget airline) seem to have become one of the worst sufferers of Delhi's fog — even if the weather is clear. There have been instances this winter when the AI Express Dubai-Amritsar-Delhi flights have landed here without baggage. Then passengers have had to return to IGI Airport later to get their bags that came on other flights.
"AI Express uses a Boeing 737 on the Dubai-Amritsar-Delhi sector. Nowadays this plane has to carry extra fuel as fog in north India may force it go as far as Mumbai. To accommodate the extra fuel, some baggage may have not been carried on board," said an airline spokesperson.
But he added that the baggage of such flights is brought here the same day — on a daily AI Dubai-Delhi flight. "A bigger and wide body aircraft, Airbus A-310, is used on this route and we have brought the AI Express baggage on this flight the same day," the spokesperson said.
Despite the airline’s claims of bringing baggage the same day, passengers are learnt to have faced a lot of problems whenever this happened. The airline says it will observe fog precautions till early next month.
16/01/07 Times of India
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