Jet introduces Interactive Voice Response service

New Delhi: Jet Airways on Tuesday launched an Interactive Voice Response (IVR) based payment and ticketing service.
The service will allow customers to complete their reservation with their credit cards through a secure gateway and instantly receive their e-tickets via email, subject to certain terms and conditions, the company said in a statement.
It has been launched through the call centres of the airline, wherein customers can book and pay for their e-tickets over an exclusively customised and secure IVR system, it added.
In the first phase, the rupee and dollar equivalent fares can be booked and ticketed through the new system.
16/01/07 Zee News

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