Tuesday, May 07, 2013

Kolkata airport's new terminal, pretty but problematic


The Kolkata airport's new terminal, swanky as it looks, is struggling to overcome teething problems that have angered fliers and embarrassed the authorities.
Glass panels have frequently crumbled and fallen off the walls, the pieces posing a potential hazard to flier safety. Doors leading out of the airport have remained locked as staff have fumbled for the keys, leaving passengers stranded. Fliers have complained of garbage spilling out of bins within, while one group that included West Bengal Human Rights Commission chairman Asok Kumar Ganguly, and whose flight had been delayed, spent some five hours till midnight without facilities for food and water.
The new terminal at Netaji Subhas Chandra Bose International Airport, inaugurated on January 20 by the President, has been built at Rs 2,325 crore. The bulk of operations has since been shifted out of the original terminal, which had both domestic and international wings.
07/05/13 Arshad Ali/The Indian Express
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