New Delhi: Air India tops the list of passenger complaints lodged against Indian airlines in July this year, followed by no-frill carrier SpiceJet, official data shows.
Most air travellers, who have lodged complaints against the airlines, complained of problems relating to delayed flights and their customer services.
While Air India topped the list with the maximum of 213 complaints, it was followed by SpiceJet with 129 and IndiGo with 92. These carriers were followed by GoAir with 81 complaints and Jet Airways 61, the data for July showed.
The least number of complaints — three and two — were registered against new carriers AirAsia India and Air Costa respectively.
Officials said these complaints have led the DGCA to tighten the screw on airlines, especially on checking instances of rude or unhelpful behaviour of their staff at airports and in the aircraft.
27/08/14 PTI/Times of India
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Most air travellers, who have lodged complaints against the airlines, complained of problems relating to delayed flights and their customer services.
While Air India topped the list with the maximum of 213 complaints, it was followed by SpiceJet with 129 and IndiGo with 92. These carriers were followed by GoAir with 81 complaints and Jet Airways 61, the data for July showed.
The least number of complaints — three and two — were registered against new carriers AirAsia India and Air Costa respectively.
Officials said these complaints have led the DGCA to tighten the screw on airlines, especially on checking instances of rude or unhelpful behaviour of their staff at airports and in the aircraft.
27/08/14 PTI/Times of India
