Saturday, November 22, 2014

Flyer to sue airline after hot coffee scalds his forehead

Mumbai: A Mumbai resident has complained to Qatar Airways and is mulling legal action after his head was scalded when a stewardess accidentally dropped a flask full of hot coffee on his head during a flight to Berlin last week.

Manohar Suvarna, an engineering and development head of a city-based multinational engineering company, said the airline's on board first aid and treatment were inadequate.

Suvarna, who was flying Qatar Airlines flight QR 557 from Mumbai to Berlin with a brief stopover in Doha on November 11, said the burn ointment the crew applied had no effect, and the on-board paramedics merely applied a band-aid to the wound.

Suvarna later lodged a formal complaint with the airline, a copy of which is with Mirror. He is also consulting a lawyer about further action. While local Qatar Airways officials in Mumbai declined to comment, an email sent to the spokesperson at their headquarters in Doha remained unanswered.
22/11/14 Mumbai Mirror
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