Tuesday, November 25, 2014

Stranded flyers left high and dry: SpiceJet's cancellation spree may hit its future

Low-cost carrier SpiceJet  may have been in news for their fund-raising plans, but the airline has also been making headlines for canceling and re-schedules flights due to a sudden shortage in aircraft.

Irate passengers have been taking to Twitter after being alerted by the the airline of cancellations:

A journalist with Firstbiz who was to fly with SpiceJet on Thursday  was also at the receiving end when she was told just 48 hours  prior that her connecting flight on a journey to Lucknow had been cancelled and that too via an SMS. After a 30  minute wait, she finally managed to get through to the call centre, and a tweet directed at the airline only met with the response that a customer care representative would get in touch with her 'shortly'. The call centre finally confirmed her ticket for part of the journey, but she was forced to book the connecting flight on another airline and that too last minute.
The large number of cancellations on the airline are primarily as the number of  daily flights being operated have been trimmed down by 50.

SpiceJet had said last week that a new flight schedule has been put in place for this week as some Boeing 737 aircraft from its fleet had to be returned. At its peak fleet strength in July this year, SpiceJet had 35 Boeing 737s and 15 Q400s. As on 18 November the airline had 26 operational aircraft.

COO Sanjiv Kapoor had told Firstbiz yesterday that the airline expects to see six Boeing aircraft return to its fleet later this week.
25/11/14 FirstBiz
To Read the News in full at Source, Click the Headline