IndiGo has emerged as the favourite in the domestic airline category this year and it has also left its closest competitor, Jet Airways, behind by a margin of eight per cent vs six per cent in 2013 according to a TripAdvisor survey. TripAdvisor announced the results of its fourth edition of India Air Travel Survey 2014, collected from over 2100 respondents. According to the findings,
Commenting on the findings Nikhil Ganju, country manager, TripAdvisor India said, “Congratulations to Indigo for emerging as India’s favourite airline third year in a row. In terms of overall experience also Indigo has come out on top with 42 per cent respondents voting for it however, if one reads between the lines there is considerable scope of improvement with respect to its in-flight entertainment and in-flight food/beverages services. On the other hand Jet Airways has been voted the chosen one in a number of categories including in-flight entertainment, in-flight food/beverages, cabin crew appearance, cabin crew quality etc. The airline has also emerged as the number one airline whose app has been downloaded on the mobile phones.”
02/12/14 Financial Express
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Commenting on the findings Nikhil Ganju, country manager, TripAdvisor India said, “Congratulations to Indigo for emerging as India’s favourite airline third year in a row. In terms of overall experience also Indigo has come out on top with 42 per cent respondents voting for it however, if one reads between the lines there is considerable scope of improvement with respect to its in-flight entertainment and in-flight food/beverages services. On the other hand Jet Airways has been voted the chosen one in a number of categories including in-flight entertainment, in-flight food/beverages, cabin crew appearance, cabin crew quality etc. The airline has also emerged as the number one airline whose app has been downloaded on the mobile phones.”
02/12/14 Financial Express
