Wednesday, December 17, 2014

SpiceJet trouble spills into airports

On Tuesday morning, city businessman Brijendra Pandey was happy to reach the airport on time for his flight to Delhi and he duly secured his boarding pass too.

“But on reaching the boarding area, I was stunned to see hundreds of agitated passengers. And I learned that not a single flight had left since morning. There was no clarity on my flight as well,” said Pandey, a frequent flyer who is in logistic business.

On being asked, airline staff said oil companies were refusing to fill fuel in SpiceJet as their dues had not been cleared. Later they clarified that dues were being paid, but were non-committal on when the flights would take off.
“Why did airline staff issue the boarding pass when they knew flights weren't taking off. Why did they not inform us?” asked Pandey, who later had to cancel his flight as well as an “all important” meeting.
Like Pandey, thousands who had booked in the debt-ridden SpiceJet airline were stranded in airports across the country. Most of the flights had either been cancelled or rescheduled.
17/12/14 Shahkar Abidi/Daily News & Analysis
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